Introduction to Agents
- Usecase – 1:
Customer raised a complaint that the product is not delivered
Customer care representative:
pulls the records
* order
* shipping
* delivery information
Options:
* Redeliver
* Refund
- Solution
* Pick a tool calling model
* a tool to read customer complaints
* a tool to read the order, shipping and delivery information
* to tool to refund/redeliver
-
If i can do the above activity with a simple approval from customer care representative
-
Usecase-2:
We are a news organization and we publish weekly newsletter
* If a program figures the trending and useful news and publishes them to social media accounts of news org
- Agent:
Reasoning
Acts
What makes Agents tricky
- Any model can only generate content (text/code/image/music/video).
- Then the models were trained on helping to generate which tools to call, these ability is referred as tool calling.
-
Tool: Does some action
-
Agent is all about
- A model with tool calling
- tools
- Framework
-
Framework:
- Claude => Claude SDK
- Open AI => OPEN AI SDK
- Gemini => Gemini SDK
- Grok => Grok SDK
- Langchain/Langraph => Any model
-
We will be learning
- langchain family
- Claude SDK
-
play with Google ai studio
Next Steps
- Langchain + Google ai studio
- Claude SDK + Claude models
Exercise
- Use any of chatgpt/gemini/claude
- To create your resume (any)
- Upload any pic and ask it to enhance (chatgpt/gemini)
- Create a video (gemini)
